Vraimony

Use case: Wrong item returned

Pain: the returned item doesn’t match what was shipped. Without a consistent SKU/serial record, investigations burn support time.

3-step fix (Evidence Bundle workflow)

  1. Ship record: seal the order invoice PDF + item list (SKU) + any serial/SN note document (no customer PII).
  2. Return intake: seal photos/notes hashes of the returned item + packaging state (optional; you keep files).
  3. Bundle: generate the Evidence Sheet + Proof Card + Receipt JSON to present a clean integrity timeline.

Reality Audit