Use case: Serial-number proof
Pain: high-value items are often disputed as “different unit” or swapped. A consistent serial/SKU integrity note reduces ambiguity.
3-step fix (Evidence Bundle workflow)
- Serial note: create a serial/SKU note document (no customer PII) and seal its hash.
- Packing record: seal packing checklist version + optional photo hashes.
- Bundle: generate the Dispute Evidence Bundle to present one coherent integrity timeline.
Reality Audit
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