Use case: Packing proof for fragile items
Pain: fragile shipments trigger “packed badly” claims. A repeatable packing integrity record reduces ambiguity and escalations.
3-step fix (Evidence Bundle workflow)
- Packing checklist: seal a fragile-item packing checklist version (materials, steps) — no customer PII.
- Packing photos (optional): seal photo hashes of inner padding + box seal (you keep files).
- Bundle: generate the Dispute Evidence Bundle on dispute day for one consistent integrity timeline.
Reality Audit
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